Reference

Terms and Conditions That Govern Your Account

Every account on maxbonus77 operates under these terms — they define how you use the platform, how wallet transactions are processed through DANA, OVO, and GoPay, and what applies when access depends on local law and eligible regions.

Applies to all account holdersCovers DANA, OVO, GoPay transactionsEligibility subject to local lawUpdated terms supersede prior versionsContact support for any clause query
maxbonus77 Terms and Conditions That Govern Your Account
HOW WE HANDLE THIS

Account Security and Policy Accountability

We hold ourselves to the terms we publish. Here is how we handle the four areas that matter most to your account: data retention, wallet security, account access, and the process for requesting a terms-related change.

Data Retention Account data — including DANA, OVO, and GoPay transaction records — is retained for the period required under the applicable rules of your eligible region. You may request a summary via support.
Wallet and Account Security Every withdrawal request is matched against the wallet name on your account. If the name differs from the registered holder, processing pauses and you are notified by email to resubmit documents.
Account Access Control Login is protected by OTP verification sent to your registered mobile number. If you lose access, the account recovery path runs through identity verification before any wallet details can be changed.
Requesting a Terms Change We do not negotiate individual terms, but if you believe a clause has been applied incorrectly to your account, submit a formal query via email support. We aim to respond with a clause-specific explanation.
TERMS CONTACT PATHS

Reach Us About Any Terms Query

If a clause in these terms is unclear, or if a wallet transaction has been flagged under our verification rules, our account support team can walk you through the specific step that applies to your case. Reach us through any of the channels below — have your registered wallet name and account ID ready to speed up the response.

Live Chat Open the chat widget from any page while logged in. Describe the clause or transaction in question and our team will respond with the relevant terms reference.
Email Support Send a detailed message to our support address from your registered email. Include your account ID and the section of the terms you are querying for a precise written reply.
Account Help Portal Log in, head to Account Settings, and open a support ticket directly. This route links your query to your account record and keeps the thread visible in your dashboard.

Common Questions About These Terms

The questions below cover what local players in Surabaya and across Indonesia ask most often when reading through our terms — from how wallet rules apply to what happens if a clause changes after you have already made a deposit.

The core account terms apply equally regardless of whether you use DANA, OVO, or GoPay. Each wallet also carries its own provider policy, which sits alongside ours and is not overridden by our terms.

Withdrawal processing pauses and you receive an email notification. You then resubmit your identity documents through the account portal. The process resumes once the account team confirms the match.

Access to the platform and its features depends on local law and is available only where permitted. If eligibility in your region changes, we will notify you through your registered email address.

The version published at maxbonus77 at the time of your activity is the binding one. Contact support with your transaction ID and the date; we can confirm which version applied at that moment.

You may stop using the platform and contact support to close your account before the updated terms take effect. Continued activity after an update is posted constitutes acceptance of the revised version.

Send a query from your registered email to our support address. Include your account ID and the specific clause number. We aim to reply with a written explanation referencing the relevant terms section.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.